The IMCD Pharma Difference
Our People are the difference…
At IMCD Pharma, we are dedicated to the pharmaceutical industry and providing solutions that improve your business.
We are highly trained and experienced professionals with a passion for pharmaceutical raw materials and supply. Many of us have a strong technical background. Our sales team is continuously trained in pharmaceutical formulation and excipient chemistry.
We strive to be the leader in pharmaceutical distribution by driving improvements within our company and in the industries we serve. We work with innovators to ensure that we, our customers and our manufacturer/partners are on the cutting edge of technology.
Superior customer service is at the heart of what we do!
We care about our customers. We take ownership of your order, inquiry, or challenge and see it through to its fulfilment or resolution. Our customer service, sales and quality teams are always ready to partner with you for your success.
We are always ready to help.
When you work with us:
- An IMCD Pharma specialist always answers the office phone – no voicemail, no phone menus.
When you work with us, we provide:
- In-house customer service, technical and regulatory support and sampling center
- Experienced and educated sales team that knows formulation, industry trends and regulatory needs
- Employees who “own” challenges by providing rapid response to all documentation needs through our extensive regulatory and technical library innovatively connecting our customers and suppliers and
- Friendly, fun and responsive service